Hotel booking
We arrange the room through our partners. The car and its chauffeur are ours.
Explore moreWhat we arrange, and what we operate
The room is booked through our partners, on a line of the quotation that names them.
Which nights can still be cancelled, and by when, is set out on that line before you agree to it.
The airport arrival and the car for the days that follow sit on the same quotation, not on a second one.
We are not a travel agency and we do not present ourselves as one. We arrange this through our partners; what we operate, and answer for, is the car and its chauffeur.
The price we send is the price you pay. Any additional item appears in the quotation itself, never after it.
The car and its chauffeur
The fleet is 276 cars in five classes. You reserve a class rather than a named car: the car itself is assigned the day before, and its plate and photograph reach you with the chauffeur's name and number. The written chauffeur standards apply to every one of them.
The room and the car in one conversation
The guest who would rather settle the car and the room with one company, in one written quotation, instead of keeping two conversations going across a time difference. The office booking for a visitor it wants met at the airport and taken to a room that is already waiting.
One request can hold several services — a car, an airport arrival, a hotel — and one written quotation covers all of them.
How the arrangement runs
1. The stay
You tell us the city, the nights, the rooms and the class of hotel.
2. The quotation
We put the room and the car in one written quotation, each line marked with who provides it.
3. The agreement
You agree once, and the chauffeur details reach you the day before the first journey.
Know your chauffeur before you meet
The day before your journey, one message reaches you: the chauffeur’s name and number, the car photographed with its plate, and the pickup time.
- We do not publish photographs of our chauffeurs. We publish their names, their years of service, the languages they speak, and written standards you can read.
- The chauffeur’s number opens two hours before pickup and closes when the journey ends.
- If the chauffeur or the car changes for any reason, a new message reaches you before the appointment.
What does not change
- Every partner line is marked as a partner line, with the provider named on it.
- Hotel terms are the hotel's own, and they are written into the quotation before you agree to it.
- If the hotel changes anything after you have agreed, you hear it from us before the day rather than at the desk.
- Cancelling the car: free up to 24 hours before the appointed time, and half the agreed price after that.
What people ask about this service
Who actually provides the room?
A hotel we deal with regularly, named on the line of the quotation. We hold the thread with them and tell you if anything about the booking changes. The driving is the part we run with our own cars and our own chauffeurs.
Do I pay you or the hotel?
Whichever the line says. The quotation sets that out before you agree to it, and no item appears after you have agreed.
Can the room and the car sit on one quotation?
Yes, and that is the reason this service exists: one request, one written quotation and one conversation instead of two.
